Support
SHIPPING POLICY
Shipping Policy
Last Updated: September 23, 2026
At VAMILLION, we work to get your order to you as quickly as possible while ensuring every order is properly prepared and shipped.
Processing & Delivery
Orders typically arrive within 8–10 days from the date your order is placed.
This timeframe includes both order processing and shipping transit time.
Please keep in mind that delivery times are estimates and may vary depending on your location, shipping carrier, order volume, holidays, or circumstances outside of our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Tracking may take some time to update after your package has been handed to the carrier.
Shipping Delays
While we aim to deliver all orders within the estimated 8–10 day timeframe, delays can occasionally occur due to carrier issues, weather, holidays, customs, or other circumstances outside of VAMILLION's control.
If your order has been significantly delayed, please contact us and we will do our best to assist.
Incorrect Shipping Information
Customers are responsible for providing an accurate and complete shipping address at checkout. VAMILLION is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information.
Lost or Stolen Packages
Once an order is marked as delivered by the shipping carrier, VAMILLION is not responsible for packages that are subsequently lost or stolen. If your tracking information shows that your package was delivered but you cannot locate it, please contact the shipping carrier directly.
International Orders
International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer.
Questions
If you have any questions about your order or shipping, please contact VAMILLION through our website's contact page.
Thank you for supporting VAMILLION.